Chapter 7 INTERPERSONAL COMMUNICATION : CONVERSATION

Hii, we’ve finished chapter 7 today! Yeayyy!!

Things that we’ll learn end of this chapter is:

• How the process of conversation works
• How we can become more satisfying and more effective conversationalist.
• How to engage in conversation that is satisfying and mutually productive.
• How to apply skills of interpersonal communication to a wide variety of situations.

CONVERSATION

• Closely related to Interpersonal Communication
  

  

  
  
  The Conversation process:

1. OPENING  ---> Usually involves greetings 
2. FEED FORWARD ---> Seek to accomplish a variety of functions.
3. BUSINESS  --->  emphasizes most conversation are directed at achieving the goals!
4. FEEDBACK  ---> Reflect back at the conversation.
5. CLOSING --->  Is the closing, the goodbye.

• Principle Conversation:

1. Turn-taking
2. Dialogue
3. Immediacy
4. Flexibility
   
   
   The Principle of TURN-TAKING
   • Conversational turns  enable the speaker and listener to communicate about the communication in which they are currently engaged.
   • Metacommunication  takes place through the exchange of these often subtle cues.
   • Speaker cues  Speakers regulate the conversation through :
   1. Turn-maintaining cues  you can communicate your wish to maintain the role of speaker in variety ways.
   2. Turn-yielding cues   tell the listener that the speaker is finished and wishes to exchange role of speaker to the role of listener.
   • Listener cues  Listener regulates the conversation through:
   1. Turn-Requesting Cues  Let the speaker know that you would like to say something and take a turn as speaker.
   2. Turn-Denying Cues  Indicates your reluctance to assume that the role of speaker that you have nothing to say.
   3. Backchanneling Cues  To communicate various type of information back to speaker without assuming the role of speaker.
   4. Interruptionsis contrast to backchanneling cues, are attempts to take over the role of speaker. (This are not supportive)
      
      The Principle of DIALOGUE
      
      * Principle of Dialogue is a SYNONYM for conversation but it is simpler than conversation. Each person acts as speaker and listener simultaneously in dialogue.
      
      Dialogue: each person in both speaker and listener, sender and receiver. (deep concern for other person and for the relationship between the two.
      
      Monoloque: one person speaks and the other listens- theres no real interaction between participants.
      
      The Principle of  IMMEDIACY
      
      *Principle of Immediacy defines effective conversation. It is the creation of closeness, a sense of togetherness, of oneness between the speaker and listener.
      
      Immediacy:  is the creation of closeness , a sence of togetherness , of oneness , between speaker and listener.
      
      EVERYDAY CONVERSATIONS
      
      * Small talk : Is pervasive, all of us engage in a small talk. Sometimes, we use small talk as a preface to big talk.
      

      

      
      
      *Introducing People: interpersonal communication situations that often creates difficulties is the introduction of one person to another. ( they dont know each other)
      
      
      

      

      
      

      
      

      *The APOLOGY: Is an impression of regret for something you did. 

      
      

      

      *COMPLIMENTING: Is a message of praise , flattery , or congratulations.