PERCEPTION AND Chapter 3 LISTENING

So chop, chop, a week has passed us by. So fast, so unbelievable yet i am still o so short. Just kidding. That has nothing to do with my height what so ever. 

Okay guys, serious face. LEARNING MODE : ON 
This week, Sir Anwar taught us the remaining sub-topic from the Chapter of Perception which was done by Sri last week.
He started the class by shocking our zombified brains by asking an electrified question which was

 " HOW TO MAKE PERCEPTION MORE ACCURATE? "

This is just a revision from last week's class but yet i still cannot answer the question without scratching my head. The answer is....will be right back after this commercial break. Just kidding. The answer would be :

1. Analyze Impressions - Our perception is based on our psychological and emotional state at that time
2. Check Perceptions - Seek confirmation --> Ask questions to see if your assumptions are correct 
3. Reduce Uncertainty by observing, asking others and interact with the individual
4. Increase Cultural Sensitivity - Kinda like the do's and dont's of certain cultures

Next, we learn about Critical Perception which is divided into two :

1. General Strategies

☂   Passive Strategies
☂   Active Strategies
☂   Interactive Strategies

     2.  Specific Strategies

☂   Look for variety of cues

☂   Formulate hypothesis
☂   Delay conclusions - NEVER JUDGE SOMEONE WHEN YOU'VE JUST MET FOR THE FIRST                                      TIME!

☂   Avoid mind reading - DO NOT MAKE ASSUMPTIONS

So, thats THE END of Chapter Perception! No class, you are not dismiss yet. What about Chapter Listening? 

"Dont worry, it wont take long. Its just a short topic". ( HE LIED ☹)

Fist thing first, what is the difference between Listening ☊ and Hearing? Come on, think people. You can do this. 

Its okay. I'll help you, okay? Listening is receiving and understanding to spoken or nonverbal message whereby hearing is when you open your ear and the information goes into your right ear and out to your left. It's kinda like when your mum talks to you when you're watching television. You heard her but you didnt listen to what she just said. Hehe. Teenagers will be teenagers, mum ~

The benefits of listening are :
 ☂ Learning - Can help us gain more knowledge
 ☂ Relating - Others will like you more when they began to see your genuine concern for them. Thus, gain                        social acceptance.
 ☂ Influencing - Can help change people in terms of behaviours and attitudes
 ☂ Playing - Listening can be is enjoyable as we can share pleasurable thoughts and feelings
 ☂ Helping - Can help people's problem through listening

There are 5 stages of listening which is...

1. Receiving

☂   In listening, you receive both verbal and non-verbal message

☂   To improve reception :

• Focus attention - Focus on what the speaker is trying to say verbally and non verbally
• Look for feedback - Reveals how the speaker wants the audience to view his or her message
• Avoid distractions - Do not think of anything else other than the contents of the speaker's message
• Maintain role as listener - Wait for the speaker to finish to ask questions

     2.  Understanding

 ☂   Learn what the speaker means

 ☂   To improve understanding :

• Relate new information with what you know
• See the speaker's messages - Do not judge the message when you dont understand it
• Ask question to clarify or to confirm your understanding
• Paraphrase the message in your own words. (Kinda like summarizing the message)

     3.  Remembering

 ☂ Remember : What you remember of a message is not an exact recording of what you hear.
 ☂ To improve your message memory :

• Identifying the central ideas
• Summarizing the message - Be careful not to ignore crucial details or qualifications
• Repeating names and key concepts to yourself or trust ones
• Asking questions whenever in doubt

     4. Evaluating

 ☂ Judging messages in some way

 ☂ To evaluate properly :

• Resist evaluation untill you fully understand the message
• Assume that the speaker is a person of a good will
• Distinguishing facts from inferences, opinions and personal interpretations by the speaker
• Identify any biases, self interests or prejudices

     5. Responding

      a) While the speaker is talking - Response should be supportive and acknowledge that you are listening with backchanelling cues ( " I see" , "Yes", "Uh-hum" )

     

      b) After the speaker has stopped talking - Empathy ("I know how you feel, brah"

  ☂ For effective responding:

• Be supportive by using backchanelling cues 
• Express support to the speaker in final response
• Be honest - The speaker deserve your honesty even if it is a negative review 

The lesson continues........ ( MUAHAHAHHA ⌤)

How can we listen effectively? How? How? Seriously how? I dont know. Wait. *checking in the book

Ahhh, here it is. It says here in the book that "Listening is situational, the type of listening vary with the situation and each situation will call for somewhat different combination of listening styles"

What are the styles you ask? Well, the styles are listed below :

   ☂  Empathic and Objective listening

   ☂  Nonjudgemental and Critical Listening

   ☂  Surface and Depth Listening

   ☂  Active and Inactive Listening

-THE END-